Verbal Judo's Tactical Negotiation Skills and Conflict Resolution are Key! Verbal Judo is the principle of Judo itself - using the energy of others to master situations. It contains a set of communication principles and negotiations tactics that enable the user to generate co-operation and gain voluntary compliance in others under stressful conditions. Verbal Judo also teaches how to use appropriate Presence and Words as force options in any action which places the employee and the public at odds with each other.

Verbal Judo teaches a philosophy of how to look creatively at conflict, offering specific, powerful, and useable negotiations strategies to resolve tense situations. You will learn to respond to situations, rather than react to personal feelings, understanding how to deal with difficult people using conflict management tactics to defuse confrontive encounters.

Verbal Judo has precisely defined training goals that address concerns of importance both to organisations and the individual:

CONFLICT MANAGEMENT
ENHANCED PROFESSIONALISM
REDUCED VICARIOUS LIABILITY

Verbal Judo is an internationally recognised training. It teaches specific principles and tactics that have been tried and tested by over 600,000 law enforcement officers and professionals over the past 19 years. It can allow your staff to redirect the hostile or aggressive behaviour of others, and generate voluntary compliance.

ONE DAY VERBAL JUDO NEGOTIATIONS SEMINAR FOR 'THE CONTACT PROFESSIONAL'

Employees are safer when they use their words to achieve a professional purpose rather than express their personal feelings. The most dangerous weapon a person carries is the ‘cocked tongue;’ he / she must learn to use words as tools, not weapons. Mind and mouth disharmony causes violence.

Everything taught in Verbal Judo can markedly enhance a persons ability to look and sound good, as well as be good. How we do what we do is often the difference between success or failure, and employee’s are taught how to deliver ‘bad news’ to others with dignity and respect.

This stress on the ‘art of delivery’ results in staff generating less complaints from their interaction with the public, and hence less law suits. Departments trained in Verbal Judo have seen huge reductions regarding the complaints received from the public, and an untold amount of dollars saved in civil actions. All of this results in less stress for the employee and the organisation.

The five goals are:

1. PERSONAL SAFETY
2. ENHANCED PROFESSIONALISM
3. LESS COMPLAINTS
4. LESS VICARIOUS LIABILITY
5. LESS STRESS

FAQs about Verbal Judo in Perth Australia

Why is your training in negotiations called Verbal Judo?
Physical Judo, "The Gentle Way" teaches how to redirect physical energy with maximum effectiveness with minimum effort. Judo does not require the opponent to be injured for it to be effective. Like Judo, Verbal Judo still uses redirection. It differs not in purpose but in application. We use words and principles of persuasion to generate voluntary compliance from people under influences like rage, anger, fear, frustration, and alcohol.

How long does it take to learn the principle of your art of persuasion?
Although they are not absorbed in an instant, they do permeate our lives so effectively they become a philosophy for living. They are quickly implanted and grow as a new type of common sense for our time because they are founded in the way people think and act already. These principles guide future actions.

>> Inquire about Verbal Judo's One Day Tactical Negotiations Seminar

Testimonials from Previous Participants to Verbal Judo Course

Extremely valuable- a justified and proven set of techniques to ensure difficult situations do not create a problem for the practitioner, client, or organisation. Presentation very well done: Dynamic and relevant. Top performance. All staff should be encouraged to attend: if this was universal it would be great. Staff - Royal Perth Hospital, Western Australia

Will's credibility as an Australian Policeman got our initial attention. His delivery sold the product ... I would like to see this course attended by and adopted by every rank from the Chief Commissioner to recruits, otherwise it is a waste of a great tool - Course member OSTTU. Victoria Police